About us

A Global Pioneer in Unified Communication Solutions

We provide communication solutions and services to small, medium and large businesses. We also specialize in server multifunction design and software development. Our developments are built for immediate deployment in any network architecture and they combine the three fundamental benefits of Unified Communication: cost, reliability and scalability. We pride ourselves to serve our customers with a guarantee of transparency, reliability and adaptability.

Our Vision

To provide our customers with world-class Unified Communication solutions that enable and improve their organisations communication systems, by a team of people who understand and respond to their business needs.

What We Do

We provide world-class communication solutions, comprising of established global and market leading brands to suit a variety of requirements including IP PBX, Contact Center, Unified Communications, Call Logging, Security and Connectivity.

Our Mission

To succeed in providing uncompromising service and quality, in return for an investment in our growth, and to become the market leader in our field. We strive to stay ahead of the curve in technological advancement and understanding our customer’s needs.

Who We Are

ScopServ Integrated Services is the sole distributor in the Sub-Saharan African region for the ScopServ suite of products. We are pioneers of both premise-based and SaaS IP-based PBX, Contact Center, Unified Communications and Collaboration technologies.

Customers reviews

"Mesh Telecom have been dealing with ScopServ for the last two years. During this time we have received great support from their team and we are very happy with the performance of the solution."
Darren Keogh
Sales Director at MESH TELECOMS
"CipherWave was in the market for a multi-tenant Hosted PBX Platform and after much research we decided to partner with ScopServ. Our final decision was based on dealing with a local partner who understood the S.A market."
Jonathan Mason
"From the first day of purchasing the Scopserv product I have been pleasantly surprised by the after sales support. Throughout the ten years of our business relationship with the Scopserv team we never had any difficulty with their support service."
Engela Dibley
Deputy Director: Individual Members at Solidarity

Our Management Team

Douglas Reid

Executive Director

Working in Information Technology (IT) since 2001 where Doug co-founded a networking and desktop support company, progressing in 2003 to the formation of an open-source telecoms solution provider. Doug sourced and introduced the ScopServ VoIP based product range to the South African market, and has since contributed to the technical development and growth of this world-class brand as seen today. With extensive skill and experience in the emerging unified communication industry and a broad knowledge of information technology, he holds an Executive Directorship at ScopServ Integrated Services and directs the technical and development roadmap.

Janet Souter

Executive Director

With Janet’s vast work experience in large technology distributors and internet service providers (ISP), her skill in sales and marketing was proven to be a great asset in the growth of the ScopServ brand in South Africa. Janet has spearheaded the brand awareness and creation of a reseller channel for the ScopServ brand and has been responsible for the great success of the product range in both corporate and government organisations. Janet’s sales and marketing skill, coupled with her unique business networking ability suites her title as Executive Director at ScopServ Integrated Services, where she directs the sales and marketing roadmap.