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Our Solutions

ScopServ offers solutions for all your Information and Communications Technology (ICT) hardware needs from phones, to servers and networking equipment. We offer our clients a broad range of world-class technology products, seamlessly delivered across a national footprint. Our offering is backed by our technical expertise, warranties and exceptional after-sales service. We pride ourselves as representing some of the best and leading ICT brands.

SCOPSERV IP PBX

SCOPSERV IP PBX

Feature-rich software-based telephone systems
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SCOPCLOUD IP PBX

SCOPCLOUD IP PBX

Software as a Service (SaaS), cloud-based telephone systems
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SCOPSERV CALL CENTER

SCOPSERV CALL CENTER

Automatic Call Distribution (ACD) for inbound and outbound voice calls
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Who We Are

ScopServ Integrated Services is the sole distributor in the Sub-Saharan African region for the ScopServ suite of products, offering both premise-based and SaaS IP-based PBX, Contact and Call Center, Unified Communications and Collaboration technologies. Since 2003, ScopServ Integrated Services has shown healthy growth in the African markets, both in private and government sectors, testimony to the drive of commitment of the owner-managed team offering world-class solutions.

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EFFICIENT INTEGRATION

CUSTOM DEVELOPMENT

UNPARALLELED SUPPORT

COMPLETE PROVEN IP TELEPHONY

Customers reviews

"Mesh Telecom have been dealing with ScopServ for the last two years. During this time we have received great support from their team and we are very happy with the performance of the solution."
Darren Keogh
Darren Keogh Sales Director at MESH TELECOMS
"CipherWave was in the market for a multi-tenant Hosted PBX Platform and after much research we decided to partner with ScopServ. Our final decision was based on dealing with a local partner who understood the S.A market."
Jonathan Mason
CEO at CIPHERWAVE
"From the first day of purchasing the Scopserv product I have been pleasantly surprised by the after sales support. Throughout the ten years of our business relationship with the Scopserv team we never had any difficulty with their support service."
Engela Dibley
Deputy Director: Individual Members at Solidarity

News

customer service greetings
good call centre greeting
Claudine

The Best Customer Service Greetings

Effective customised greetings are integral to contact centre success. The greetings that callers hear when they connect with your contact centre set the tone for

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