AT ITS BEST.
ScopServ offers solutions for all your Information and Communications Technology (ICT) hardware needs from phones, to servers and networking equipment. We offer our clients a broad range of world-class technology products, seamlessly delivered across a national footprint. Our offering is backed by our technical expertise, warranties and exceptional after-sales service. We pride ourselves as representing some of the best and leading ICT brands.
Feature-rich software-based telephone systems
Software as a Service (SaaS), cloud-based telephone systems
Automatic Call Distribution (ACD) for inbound and outbound voice calls
Omni-channel media, inbound, outbound (Dialer), blended Solutions with campaign management
Enterprise Mobile and Desktop Softphone and Unified Communication Solutions
SIP-based voice and Fax solutions
Direct inbound calls from 12 different African countries via local numbers.
Customised communication applications or integrations into 3rd party applications
Data and voice connectivity and SDN solutions including FTTB, FTTH, DSL and LTE
Session Border Controls (SBC) and Firewalls
Gated access control and virtual reception solutions
Call Center and enterprise communication solution consulting
Affiliated to the ScopServ International Group, we represent the Sub-Saharan Africa region for global communications innovator ScopServ, a pioneer of both premise based and SaaS IP-based PBX, Contact and Call Center, Unified Communications and Collaboration technologies. Since 2003, ScopServ Integrated Services has shown healthy growth in the African markets, both in private and government sectors, testimony to the drive of commitment of the owner-managed team offering world-class solutions.
With our company’s operational experience since 2003 in the IT and communication markets, we have successfully deployed solutions for all markets, varying in size from SMB to Blue Chip as well as Government. Our retention of many prominent clients from the start is a testament to the trust that is built into our skills and service. Our unique and customizable solutions and offerings have successfully formed the basis of their communication needs by anticipating the changes in technology and always being ahead of the curve.
All of our brands are offered with local support and training and are backed by an international footprint, minimising the risk of local economic instability and maximising the longevity of the solutions provided.